Privacy Policy

Last updated: December 2024

Introduction

Stampable ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our service.

Information We Collect

Merchant Information

If you create a merchant account, we collect:

  • Email address (for account creation and communication)
  • Password (hashed and encrypted)
  • Business name and location information
  • Offer details (stamp requirements, rewards, etc.)

Customer Information

We do not collect any customer personal information. Customers do not need to create accounts, provide email addresses, or share any personal data to use Stampable. Stamp progress is stored locally in the customer's browser and is not transmitted to our servers.

Usage Data

We collect anonymous usage statistics:

  • Total number of QR code scans
  • Total stamps collected (aggregate, not per customer)
  • Total rewards unlocked (aggregate, not per customer)

This data is aggregated and cannot be used to identify individual customers.

How We Use Your Information

We use merchant information to:

  • Provide and maintain the service
  • Process transactions and manage subscriptions
  • Send account-related communications (password resets, etc.)
  • Respond to support requests
  • Improve our service

Data Storage and Security

We use industry-standard security measures to protect your information:

  • Passwords are hashed using secure algorithms
  • Data is encrypted in transit (HTTPS)
  • Data is stored in secure databases with access controls
  • Regular security audits and updates

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in operating our service (e.g., hosting, payment processing) under strict confidentiality agreements
  • When required by law or to protect our rights
  • In connection with a business transfer (merger, acquisition, etc.)

Cookies and Tracking

We use minimal cookies and tracking technologies:

  • Essential cookies for authentication and session management
  • Analytics cookies (Cloudflare Web Analytics) for understanding site usage
  • No third-party advertising or tracking cookies

Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data

To exercise these rights, please contact us.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@stampable.silentops.co.uk.